African american call center operator living with disability and using wheelchair at work. Male receptionist with physical impairment working at customer service support and helpline reception.

Transportation Coordination

Streamlined transportation planning for hassle-free travel

In addition to providing rides ourselves, we can organize rides to work or to other community activities using a taxi, cab, bus, or ride sharing apps like Lyft and Uber. We help keep track of the services we provide and will be able to accept different payment types including direct payments from the person using the service, insurance companies, and Minnesota waiver programs (AC, BI, CAC, CADI, DD and EW). We always put the person’s needs and safety first, and we work carefully to find solutions to any problems that may arise in the process of using transportation or billing for services we have provided.

As much as possible, the transportation solutions we plan are designed to fit the person’s unique needs, including considerations for who the payor is and their rules and regulations. We work closely with care coordinators and case managers from different agencies, insurance companies, as well as different transportation providers to plan your schedule for the rides you need.

Some of the transport services we are currently supporting include the following:

Happy African American woman entering in a bus while group of people is waiting in a line behind her at the station.

Public Transportation

We assist in purchasing and refilling bus cards (Go To Cards)
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elderly getting off a car

Private transportation

We arrange transportation to activities and events
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Minibus with stowed wheelchair ramp

Wheelchair Accessible Transportation

We arrange transportation for Non-Emergency needs using an ADA-compliant wheelchair-accessible vehicle.
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Diverse group, teamwork and young business women brainstorming, collaboration or cooperation.

Training Coordination

We can train you on using different technologies to access transportation or, if needed, help with scheduling rides on your behalf by taxi/cab services or ride-sharing transportation options like Lyft and Uber. Usually, this service is paid for by the person taking rides or their families or by Minnesota Medical Assistance Waiver Programs (AC, BI, CAC, CADI, DD, and EW). (This service is also known as pass-through service).
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Get in Touch

Do you have questions? Our lines are always open to promptly address your queries about our transport solutions. Contact us today, and let us assist you.